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stats
I am still not seeing stats show up on my pages or site. I called and spoke to cs but still no correction
Question
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Troubleshooting
Having trouble setting up email in outlook
I am having trouble setting up my Malvernadvisors.com account with Microsoft outlook. I have been linked to outlook for a number of years but recently I have been shut down and when I try to reset, even deleting the email from Outlook entirely and starting over, it will not take the IMAP and SMTP se
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Email Support
trying to add a file, but when I click on more, file manager box is out of view
I am trying to add a file to my page. When I click on add, and then more the menu is out of sight on the left side of my screen, so I can't click on file. I have tried scrolling over, I have looked to see if I can copy the file from file manager, I have tried to minimize window. Help!!
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Websitebuilder
Page Headings
I change the page names in the page settings but they don't change on the main menu.
Problem
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Troubleshooting
Email to Gmail and to a Smartphone Email App
Hello, Gmail can take up to an hour to pull my email and the Roundcube webmail interface does not issue notifications on my phone. Is it possible to pull my email to a smartphone email app (that provides notification) without interfering with Gmail pulling the emails? Thanks!
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Email Support
roundcube not delivering to gmail accounts
This is getting ridiculous.... Roundcube will not deliver email to any gmail account, yet I have it set up to forward emails to a gmail account and it will do that. I need to be able to send to gmail accounts - how can this be fixed??
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Email Support
Email Not Working for 5 days now
I have several email addresses that I use for business and keeping in touch with costumers. Last Thursday I called for help on getting the emails working properly, and they told me they had fixed the issue with the DNS settings. They said it would take 24-48 hours to restore, but the emails are stil
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Email Support
how do I delete a button in my header
There is a button in my header that I don't want, but I cannot seem to delete it. How can I accomplish this? I can only access it in mobile view. In desktop view, it is hidden off to the side and I cannot get to it.
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Websitebuilder
unhide element
I have a button on the far left side of my header, mostly off the page, that I want to delete, but cannot see it when editing. I can only see it when viewing my actual webpage. How can I access it to delete?
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Websitebuilder
unpublish site
How do I unpublish a site. I have tried going to website manager and then edit site but it takes me straight to my site. I do not see an option for file manager or to unpublish it. I am making changes on my site and want to be not viewable online while I update it. I have the starter package
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Troubleshooting
What happened to your statistics, what happened to the best hosting company?
Good afternoon,I've been with Homested for almost 20 years. I've suffered through ownership changes and cyberattacks, but I never thought I'd be under attack from within. Yes, from within. Ever since web.com arrived, my pages have been destroyed. Pages that used to receive 300 daily visits now don't
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Community Announcements
Song Does NOT Play
I saved a new song on my website, jesusischrist.net It plays when I PREVIEW the page, but it does not play when I PUBLISH it. Please HELP. Thanks.
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Account & Billing
Page name change?
If I change just 1 letter in a web page title will Homestead redirect to or would any bookmarks be useless?
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Sitebuilder Plus
how to change website association so I can delete a site
trying to delete my website. homestead won't let me.
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Troubleshooting
Cheaper Website
I want to have a cheaper website such godaddy. My current listing expires next month and I am not using my website enought. Please advise or send me a text.
Problem
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Account & Billing
Cannot upload images
Uploading images is not working. I have restarted my machine and tried it again and no dice. Here is the error...
Problem
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Sitebuilder Plus
How to upgrade to become a SECURE website?
Please let me know how to upgrade our website NJTenants.org with a link as www.njto.org so that we can be found by Google and other search engines. Also, what is the cost to upgrading?
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Websitebuilder
Site Builder Plus to Website Builder
We have used Site Builder Plus for many years but it doesn't do everything we want it to. Can we switch to Website Builder without changing the web address and completely rebuilding the website? Thanks
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Sitebuilder Plus