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what is web mail and roundcube
I am trying to verify an email address and get this message ; " domain Control Verification failed. The necessary verification token could not be found on your site. Please try again after 24 hours since Record Propagation can take upto 24 hours" Waiting 24 hrs or 2400 hrs makes no difference
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Email Support
embedded Hubspot form
I have an embedded lead form on my website from our CRM, Hubspot. When a lead is submitted it should include the origin of the user, for example, google ads. All my leads come back with: "This contact was created from Direct Traffic from components.mywebsitebuilder.com/ex
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Websitebuilder
Updated site not live
I updated my site and its still showing the old. I saved and posted it cleared history.
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Troubleshooting
website can't be uploaded at Mozilla
I have two websites both can't be reached at Mozilla browser today. Yesterday everything was Ok, also sites can be reached on other browsers: Chrome and MS Edge without any problems. How to fix it?
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Troubleshooting
I have having an issue of a white page
Nothing shows up on this site when I click to edit the site. https://editor.homestead.com/#/site/51424950/tid/29320638/desktop
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Websitebuilder
upgraded and NOT published
My site (being a long term customer) was upgraded to website builder but the new site I created will not upload as my domain.... HELP!!!!
Problem
how to get back to original site builder
i built a site last week and cant find it is it in the original site builder site?
Question
Videos Have Disappeared From Website
All of my video-HTML links have disappeared from the website - both the website manager and the website. What is going on?
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Troubleshooting
Browsers no longer trusting your website
I'm having issues with Firefox and Edge in accessing your website. I also just received this when I tried to visit the site in Edge...As you can see I have this Norton safe site plugin. This just started happening, so I'm curious did something change on your platform that all of a sudden web browser
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Community Announcements
Logging in to New Outlook
Do I need a different password for logging in to an App like the New Outlook
Problem
Unable to get ino website to edit
When I try and get into Website Builder all i I get is the editor page--it's all blank. All three websites are the same that I own.
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Troubleshooting
Change payment method
Good afternoon, I've been trying to change the payment method with a new card for several days and I can't do it. I always get an error. I already spoke to the bank and they told me that the card is fine. I have use the same card in other places like Microsoft. The card I am paying with in naw in a
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Payments Support
Pay by check?
Can I pay my website-hosting invoice with a mailed-in check instead of an online credit card charge?
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Account & Billing
CHINA WANTS MY WEB ADDRESS
How do I handle the following Email which I just received from China???? (It's very urgent, therefore we kindly ask you to forward this email to your CEO. If you believe this has been sent to you in error, please ignore it. Thanks) Dear CEO, We are the domain registration and solution center in Sha
Question
homestead email getting blocked as phishing site by Chrome and Edge?
Over the last few days we have been able to log into our homestead email account but after a few minutes receive an error that appears to be from Norton antivirus that the website has been identified as a phishing site and then the computer reboots. What could be causing this?
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Roundcube
Unsecure website
I was wonderfing why my website bundlebride.com and Auberyrose weddings are unsecured? my pin is My PIN: 24709
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Account & Billing
How to delete image files
How do we delete image files from our domain? I have a number of duplicate images that I want to remove in order to save space.Previously, with the offline Site Builder, there was a dropdown menu on the Websites Manager page which allowed us to make those deletions. Now however I don't know w
Question
Can't see full Insert menu
I have a screen grab if I could attach it, but the gist of it is that I'm unable to see "Insert - Image - Image Scroller" because the full menu is off screen to the left!
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Websitebuilder
cannot edit
When i make a change to my page and try to save it, it redirects me back to the edit page and i cannnot make any changes..Why am i having a problem after 20 years? any help?
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HTML snippets