Skip to main content
homestead_faq's profileBrand User
homestead_faq
20000 Points

677 Messages

 • 

44.6K Points

Thursday, July 25th, 2019 5:56 PM

Roundcube: Check Email

Roundcube: Check Email
Here are instructions on how you can check your email once you have created an email address @ your domain name. 

There are 2 methods to check your Homestead email.

  1. First, if you are already logged into the Homestead account, click on "Email" from the tab on the left



  2. Choose the domain you want to check email for and click Submit.



  3. Email addresses that use Roundcube will have a blue mail icon to the left of the address. To the right, you'll see "View Webmail". Click that.



  4. This will bring you to the Roundcube Webmail log in page.
    Enter your full email address and password and click Login.





If you are not logged into Homestead or do not have the main accounts log in credentials, go to homestead.com and select "Webmail" in the top right.



This will bring you to a login page. Enter your full email address and password.



You can bookmark this link for quicker access. 

https://emailmg.homestead.com/roundcube/

Article

 • 

Updated 

7 days ago

 • Edited

1.3K

2

bakeba1966

7 Messages

 • 

340 Points

3 years ago

I can send emails from my email but am not receiving them. What should I do?

1

0

Brand User
michelle_c

7.6K Messages

 • 

106.7K Points

Hello,

There may be some email DNS settings that need to be added, the records should reflect these. https://community.homestead.com/homestead/topics/dns-records-for-homestead-email I can review the records, what domain is the email with? 

Like

Reply

3 years ago

0

pamperedjaime8609

6 Messages

 • 

132 Points

I am having the same problem, but when I click the link  from Michelle, it does not exist any longer

Like

Reply

2 years ago

0

Brand User
michelle_c

7.6K Messages

 • 

106.7K Points

Hello @pamperedjaime8609,

 

What email address are you looking to access? 

Like

Reply

2 years ago

0

pamperedjaime8609

6 Messages

 • 

132 Points

info@homeecexpress.com

Like

Reply

2 years ago

0

christy5726

3 Messages

 • 

180 Points

3 years ago

I am not receiving emails on any of my Roundcube accounts. I tried the link above, but got a 404 error. I can send, but cannot receive it.

0

sandy6161

7 Messages

 • 

130 Points

3 years ago

I just setup 5 new email addresses and I am having the same issue.  I can send emails but I do not receive them on Roundcube or Outlook.  1 email in question is erik@sanjuansalsa.com.  I've tried both IMAP and POP, with the SSL setting on and off and adjusting the incoming/outgoing ports as suggested.  Still nothing received on Outlook or Roundcube.  

6

0

sandy6161

7 Messages

 • 

130 Points

Is there a number I can call?

Like

Reply

3 years ago

0

Brand User
michelle_c

7.6K Messages

 • 

106.7K Points

Hello,

I can look into this or support can be called at 1-800-710-1998. 

Like

Reply

3 years ago

0

sandy6161

7 Messages

 • 

130 Points

Can you check and let me know why it's not working?  If necessary, I can call support also

Like

Reply

3 years ago

0

Brand User
michelle_c

7.6K Messages

 • 

106.7K Points

Not a problem. I was able to locate the issue. The email DNS was missing from the advanced DNS settings. I have added these back and the email will now be able to send and receive properly shortly. 

Like

Reply

3 years ago

0

sandy6161

7 Messages

 • 

130 Points

Awesome!  I can now see them on Roundcube and they just came to my Outlook also.  Will that resolve the issue for all 5 of the emails I created yesterday, or just this one?.  The other email addresses are Sandy@sanjuansalsa.com, Teresa@sanjuansalsa.com, Aaron@sanjuansalsa.com and todd@sanjuansalsa.com. Thanks for your help thus far

Like

Reply

3 years ago

0

dee7816

1 Message

 • 

60 Points

8 days ago

I just created 5 email addresses and I am having multiple issues:

1. I cannot receive any emails at all.  I can send.

2. Outlook will not add these email accounts.  I believe these 2 issues are related.

One of the emails in question is: treasurer@woodland-park-hoa.org

1

0

Brand User
mike_j

27 Messages

 • 

406 Points

Hello Dee7816,

 

Thanks for providing the domain name. I updated the DNS email settings for your domain. This should fix issues with sending and receiving emails.

 

I have included a link to the Homestead community article that has client settings and instructions to set up Outlook.

 

Let us know if you have any questions.

 

‎Email Client Settings | Homestead Community

 

 

Like

Reply

7 days ago

0

Related Conversations

Loading...
©2022 Homestead Technologies Inc. All Rights Reserved. | Legal | Privacy