Email Support

Email Support

Need some help with your business emails? Here are several topics that can help you to setup and maintain your email accounts.

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Change Account Settings in Outlook 2019

To change the email settings for an account you've already set up in Outlook, first launch Outlook. Click File in the top left corner:If you have multiple emails set up in Outlook, choose that account from the drop down menu at the top. Click on Account Settings > Server

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Roundcube: Identity

How do I change the name displayed in the "from field" in Roundcube?Click SettingsClick IdentitiesClick on your email address under IdentitiesEnter the desired content in the Display Name field.

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Roundcube: Introduction and Overview

Roundcube is a free webmail solution provided to all of our hosting customers. You can check messages and manage various aspects of your webmail experience through Roundcube's online interface.TutorialIntroduction To RoundCube's Interface Main Screen Primary FeaturesView messages in any of your

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Roundcube: Text Settings

How to change the default font and size for outgoing emails? Click on SettingsClick on PreferencesClick on Composing MessagesSelect your choices in the drop downs provided

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Roundcube: HTML

You can use plain text or HTML email. You will need to change the settings for both incoming and outgoing email.For incoming email, click settings, then preferences, then displaying messages. Check the box for HTML.For outgoing messages, settings, preferences, composing messages and select the desir

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Roundcube: Compose A New Message

How To Compose A New Message In RoundcubeLog in to your webmail account.Go to the Mail section of Roundcube (you should arrive there by default).Click Compose.Use the interface provided to choose recipients and compose your message.Click Send.

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Roundcube: Canned Responses

Creating a canned response:Click on SettingsClick on ResponsesEnter a name for the response that will be easy for you to pick out when needed.Enter your messageClick SaveUsing a canned response: Select your email or click composeIf you are selecting an email, now click reply or forward.Click Respons

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Roundcube: Adding Contacts From Incoming Emails

You can click on the little icon to the right of the To or From address when viewing an email.Doing this will add the contact to your address book. At that point, you can click on Address Book from the top right menu and edit the contact information and add them to a group.

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IMAP Email Setup: Edison Email

If you aren't sure of the difference between POP and IMAP and why you would use one or the other, please click here. The first screen is actually 3 pages, you can choose Next to go through them and get the info or Skip: Choose Other: Input your email address and password, then turn on Advanced Sett

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IMAP Email Setup: Outlook App

If you aren't sure of the difference between POP and IMAP and why you would use one or the other, please click here. Open the app, and select "Get Started" Input your full email address and click Continue Choose IMAP: Input your full email address and password. Toggle Advanced Settings: Input the f

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