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2 Messages

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80 Points

Tuesday, October 20th, 2020 3:17 PM

I need to direct my new site to my domain and it is not working

Hello,
My new site is hosted on SiteGround and my developer is unable to direct the homestead-purchased domain to it. Can you please provide directions to do this?

Thanks!!!!

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2 Messages

 • 

80 Points

4 years ago

My developer is unable point my domain to a new hosting and unable to access the DNS

Brand User

7.6K Messages

 • 

106.7K Points

4 years ago

Hello,

A domain can be pointed either by using nameservers or DNS records. https://community.homestead.com/conversations/domain-support/account-update-nameservers/5f2a9aec5818095884557442 

https://community.homestead.com/conversations/account-billing/account-editview-dns-records/5f2a9b3a58180958845ee4fb

Currently, the nameservers for the domain are pointing to Microsoft so the DNS will need to be updated from there or the nameservers can be reset to default to edit the from the Homestead account.