makeaustinready1590's profile

10 Messages

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270 Points

Monday, December 9th, 2024 6:16 AM

Error Message on Website after SEO company gave it back

We hired an SEO company (Townsquare), they hosted our website, and now that we fired them our website is down. They said they disassociated from it but I'm not sure.  When we click edit site, the site design is there to edit, but it wont publish. It still shows error on site in the preview box under manage websites. I tried to change the site name, but it didn't work. Any help? Cant get it to point to our website. www.supremebuildersgroup.com

468 Messages

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11.3K Points

28 days ago

You  need to change the nameservers back to Homestead Nameservers: ns1.mdnsservice.com; ns2.mdnsservice.com; ns3.mdnsservice.com, as right now your domain is pointing to "dead links"

It's not hard to do, as it looks like you bought your name from within Homestead (according to WHOIS lookup).  Here is the step by step instructions link.  https://community.homestead.com/conversations/domain-support/account-update-nameservers/5f2a9aec5818095884557442

You do this from your log-in page.  If you get stuck, this is something that the "kind of" customer service people can help you with at 800-710-1998.  

10 Messages

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270 Points

@lynn1286​ Thank you! I will wait to see if the changes take effect soon.