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No problem, the domain has been removed and the account billing is adjusted.

Account: Add On Services

If you need additional services added to your account such as email accounts, email storage upgrades, eCommerce information, disk-space, package changes or more information on services we offer, look under the Add-on Services tab. The first subcategory is Get More Customers, which provides

Article

Brand User

Hello Will, I noticed one record was not changed which was the www record. I have updated the dns record and provisioned the SSL. Please allow a little time to show but you are good to go now. 

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WebsiteBuilder: SSL

To activate the SSL for a domain that is registered with Homestead and connected to a WebsiteBuilder site, follow these steps. 1. Go to https://homesteadssl.com/ and enter your domain name. 2. Select submit. The next screen will provide an IP address to point to. Copy the IP

Article

Brand User

No, this will only work on the same page.

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WebsiteBuilder: Anchor Links

You can easily create "anchor links" in Website Builder by using Element Behaviors. Click on the element you want to have trigger the anchor link (Button or text, usually). Then click More > Advanced > SettingsClick "Add Behavior"Click "Scroll To Element"Select "Other Element" and click OKScro

Article

Brand User

Hello,This ip address for the A records is not for Homestead. Are you attempting to link this domain to a website built in your Homestead account or is the site hosted elsewhere?

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WebsiteBuilder: SSL

To activate the SSL for a domain that is registered with Homestead and connected to a WebsiteBuilder site, follow these steps. 1. Go to https://homesteadssl.com/ and enter your domain name. 2. Select submit. The next screen will provide an IP address to point to. Copy the IP

Article

Brand User

Hello, What are you seeing on your end that you're not able to access your site/editor?

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manage web site

Trying to access my website to post updated information. Homestead has changed the link ups? I know, I haven't visited my web site builder in a few months, but you keep charging me for a web site I have no access to?

Question

Brand User

Hello Thank you for reporting this. I'll have to escalate this issue to get it looked at. 

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Rectangle Element Broken Image Icon

I recently (successfully!) weaned myself off SiteBuilder Desktop and migrated my two websites to SiteBuilder Plus after over twenty years! All is well with formatting, BUT after a week or so I noticed that now in the upper left corner of all rectangle elements throughout the two websites there appea

Problem

Brand User

Hello, Which website are you experiencing this issue with?

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Screen goes white on some pages

When I click on certain pages on one of my websites, the screen goes white and I have to hit "Reload this page" to get it back. What's up??

Question

Black Friday and Cyber Monday Checklist for Online Retailers

Our favorite Thanksgiving traditions: reconnecting with loved ones we don’t often see, falling asleep watching TV with a full stomach, forgetting an essential part of the preparations, and rushing at the last minute to get it done in time.    The Thanksgiving weekend can get hectic and stressful for

Article

 • Marketing

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Brand User

Oh, I see. This is in WebsiteBuilder. Yes, there is a limit on files. Previously, it was 30MB, but it looks like this has changed.

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can't upload audio file

It's telling me the file exceeding 25mg, but the audio files I already have on there are 30 mg and more. Has this changed?

Problem

Brand User

Hmm. I've tested on multiple browsers and cant replicate this issue. Do you have a different device you can try? Are you getting reports of this from others?

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Screen goes white on some pages

When I click on certain pages on one of my websites, the screen goes white and I have to hit "Reload this page" to get it back. What's up??

Question

Brand User
Brand User

Hello, I've updated our Email DNS for your domain, but if you want to add the TXT for Google Site Verification, that is something you would need to do on your end. You can do this in the Domains tab in the Homestead account. 

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Message undeliverable to .Gmail accounts

I am getting messages returned when sending to gmail accounts. When I try to follow the links to fix/verify I’m a legit email and not spamming, I can’t get it to work.  Please help! ———-// This message was created automatically by mail delivery software.

Problem

Brand User
Brand User

Hello, Could you please elaborate? 

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bp

increase memory?

Question

Brand User

I'll keep looking at it to see if I can replicate it.

 to the conversation: 

Screen goes white on some pages

When I click on certain pages on one of my websites, the screen goes white and I have to hit "Reload this page" to get it back. What's up??

Question

Brand User

That's because the domain is already associated with that site.

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Error 1001 trying to publish website - please help!

Error 1001 Ray ID: 77dcaa8cf8d3b3d7 • 2022-12-22 23:34:05 UTC DNS resolution error What happened? You've requested a page on a website (bjwilliamscpa.com) that is on the Cloudflare network. Cloudflare is currently unable to resolve your requested domain (bjwilliams

Question

Brand User
Sitebuilder Plus: Delete Guestbook Entry

Note: Once an entry is deleted, it can't be recovered.   Click on View Entries At the bottom, click on "Members can delete entries". Log in.  Use the email address (or username) and password to your Homestead account. Check the box to the left of the entry or entries to be deleted and cli

Article

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How to Decorate an Email Template for the Holidays

I can hear it now, “decorate what?”   I know, I was incredulous at first too. I mean, who “decorates” an email template? The answer to that is everyone who uses email marketing “decorates” their email template.   Decorating is just another way of saying designing, or in this case, using the branded

Article

 • Marketing

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Brand User

Hello, Here are the instructions for adding HTML:‎WebsiteBuilder: Adding HTML | Homestead CommunityOther than that, we wouldn't be able to troubleshoot this issue. 

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Add Schema

How do I add Schema to HTML? I can't get to work using the "Google Structured Data Markup Helper"

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