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Emails not coming through
Is there currently an email problem? Our domain is larrystinsonplumbing.com
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Roundcube
Switching Domain Association to Non-Homestead Site
Hello - I am trying to change the site association for my domain name to a google site. I have it currently set so that my new non-Homestead site is a subdomain, but I am unable to change the site association to a non-Homestead site. Any help would be appreciated.
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Domain Support
Domain
At some point my domain was changed from www.freelancingadmin.com to hollyplude.homesteadcloud.com and now I can't update my website. I did not change the domain (and I'm sure of that since I do not actually know how to do so). Can you change it back to my correct domain name so that I can update my
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Websitebuilder
Where did my website go??
My site was suspended for non-payment (the credit card that the payment was set up on expired). As soon as I found out, I went to the website manager dept. and to my payment method. I corrected the payment information and waited for the site to re-boot. It still has not 'reappeared'....If we
Question
Spam email from roundcube?
Just received this: Your jim@ji******.com access assigned to you expires today Monday, September 30, 2024. Kindly use the below button to continue with this mail box! We apologize for any inconvenience caused. Is this just another phishing exercise or is it actually from roundcube
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Email Support
Integration of Gohighlevel Email Services with Homestead
Hi there, I have been trying to integrate gohighlevel email services with homestead domain services annd it has not been going through. See screenshot attached.Those are the error messages I keep getting.I tried uploading the images and it won’t upload.This is the video https://www.loom.com/share/2d
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Email Support
Why is Email not going out?
I receive emails from others, but when I post emails to others in my contact list, the emails don't seem to be going out. I've sent emails to myself to my personal email and they never arrive. How can this be fixed and soon?
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Email Support
Closing a website and transferring people to another
We have two active websites, RosemountArts.com and Secondactplayers.com. We would like to make the Secondactplayers.com inactive and redirect people to the RosemountArts.com. How do we do that?
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Websitebuilder
Website status change
Hi there, My website has been inactive since 2018. My non-profit did not have the funds to use and maintain the website. Our finances will change this year. How much does it cost to activate our website, with the same features we had in 2018, so we can continue with our work?
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Account & Billing
My banners on my website is broken
Hello, My banner image on my website is broken and need attention from homestead. It will let me upload the image so here is the link: https://www.marcellaessentialsboutique.com/
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Sitebuilder Plus
Log in issues
Anyone else having trouble with Homestead after logging in? Icons are all misplaced. Everything looks wonky. I cannot get into edit anything on the website. I cleared all cache and cookies and this is happening on Chrome, Firefox, and Safari.
Problem
Accepted Solution
how to assign thumbnail image to link to website page
How do I assign a thumbnail image to my website or website page? When I shared a link to a page on my website on Facebook, the thumbnail that appears is currently not an image, but a partially legible statement.
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HTML snippets
Cannot edit my website, the editor just won't load.
The sitebuilder for my older website loads, but I cannot load the newer Editor for the website. And this has been going on for weeks. Why am I paying for a website I cannot use properly? Please advise when this will be fixed. www.zedricaussies.com
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Community Announcements
contact info
can my account have two different contacts with different user IDs and passwords? If not how do I change all. Company name is moonridge estates property owners association
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Domain help
Hello. I need to contact about my domain website. All balances have been paid and up to date. I need it restored. www.breezysnowdogs.com Thank you kindly, Brianna
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Account & Billing
VISITS TO WEBSITE
Is anyone working on fixing the problem when we try to look at stats, namely, the visits to my website? It shuts down and shows error messages. Charles Holloway, Rotocon
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Contact Form Not Working
My contact form when completed and submitted by a customer is not raising the THANK YOU message I have created in the Form Settings. Will Homestead please correct this fault urgently or does anyone in the community know how to correct this fault?
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DNS 1001 Error
I recently purchased a new domain name & published a preliminary website yesterday but when I try to view the site I get: Error 1001 DNS resolution error How do I resolve this?
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Troubleshooting
Restore nameservers to the old settings
Hello, I accidentally restored nameservers to default and that has caused disruption in my email service. I am looking for help restoring my previous settings which I do not have saved. Can you please help restore this asap as this is affecting my business? Thank you!
Problem