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cant add 5th mailbox for account.Keeps giving 'Logon failed' prompt

cant add 5th mailbox for account.Keeps giving 'Logon failed' prompt

Problem

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My website is set up as a store, but I don't need that. How do I change it?

I set up a new website, but when I Publish it, I get a message that my Store is not set up. I don't need this website to be a Store. How do I change it?

Question

 • Troubleshooting

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My Site doesn't show up in search

I have tried a few times in the search engine... my website isn't being available to the viewers.

Question

 • Search Engine Optimization

7

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My registered domain not connecting...

adeptive-leadership.com Connected/associated in the builder, but not showing up or even working following publish.

Question

 • Email Support

5

1

0

Accepted Solution

Google Analytics 4 is coming! Is Homestead going to support this?

I have asked the question before, and still have no real answer from Tech Support on if or how we are going to be able to link up the new GA-4 analytics to our existing sites. I was told at the beginning of 2022 that it wasn't addressed yet.  Now it's the end of the year, UA analytics is going

Question

 • Websitebuilder

4

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Can't upload files on Roundcube

Hello. Can't upload files of any kind on 4 different machines in Roundcube (I did test on my cell phone and that works). Been going on for over a week (email is also very sluggish generally (keeps spinning and spinning). Called 800 # (saw a similar post on this). Kid barely spoke English and tol

Problem

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Director of Development

For 2 months we are unable to publish our monthly photos and updated calendar on our website. We have called and have done everything that has been required or suggested, and still no service. We are very frustrated with Homestead. Immediate response is needed for continued business. Thank you!

Problem

4

1

0

Drown down in front?

I have drop down menus that appear behind the items in my header. How do I change the drop downs so that they appear in front of other elements?

Question

 • Websitebuilder

4

1

0

No mx record found for domain

Cannot receive emails, sender is receiving this after sending message. "No mx record found for domain"

Question

 • Email Support

4

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TXT HELP

My email user had these show up today may I get help. thank you.

Question

 • Email Support

4

1

0

Is this possible on Website Builder

I am wanting to create a customer login/sign up page ? Thank you!!

Question

 • Websitebuilder

4

1

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Navigation not appearing. HELP!!!

I must have done something to make my main navigation NOT appear, either in "Preview" or when published. It was fine until yesterday when I was messing around with styling, etc. Please help!!! Here is the website" tempredroof.homesteadcloud.com Clark

Problem

 • Websitebuilder

7

2

0

Closed

Website changes are not "publishing"

I've been attempting to update some changes on my website for the last 30 minutes now, and although they appear correctly in the Preview, once I Publish it and view it, on multiple computers, the old information is still being displayed.

Question

 • Sitebuilder Plus

28

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header image removal

have a picture that somehow made its way to the far left of header. I cant see it in editor because the editing options block it.  How can I remove it?

Question

3

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Thirty Day Notice to Close My Account

Homestead I got a notice from Homestead in my spam email box that stated that Homestead did not collect payment this December cycle so Homestead is going to cancel my account in 30 days if I do not make payment. Yet I got my bill from Homestead for this December cycle, which states that paym

Problem

9

1

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how to link PayPal button?

I have changed to web builder and re built my Box Office. How do Iink the Pay Button to my PayPal account?

Question

 • Websitebuilder

3

2

0

Products are showing out of stock

Please visit my store at fitbyfaith.net/store  Choose the product CPR/BLS for $75.  Try to select a class and it shows all out of stock.  I do not have stock enabled.  I only found out because we stopped getting orders and someone said we were out of stock.  Please help.&nb

Problem

 • SimpleStore

1

1

0

E-mails out not received

For the last several months there were issues wiht e-mails that I have sent out. They were either never received, or in some cases went to spam folder, especially when they had attachment. Now, my email is not getting emails sent to us from our website. We have tested it, and my co-worker is getti

Problem

 • Email Support

7

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email

can receive email but cant send

Question

6

1

0

Important Notice: Service disruption 11/30/2022-12/02/2022

We want to make you aware that services may be impacted for maintenance on November 30. Impact to services are expected.   For more updates, please visit status.homestead.com We are performing maintenance on 12/02/2022. You may experience imtermittent service issues during this time. 

Announcements

 • Community Announcements

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