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WebsiteBuilder: Add Keywords
Keywords are defined as a word or concept of great significancea word that acts as the key to a cipher or codean informative word used in an information retrieval system to indicate the content of a document.In WebsiteBuilder keywords are generated automatically based off the content that is actuall
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Websitebuilder
People with Gmail email addresses are not receiving my emails
Hi, For some reason I am able to receive emails from people who have Gmail but they don't receive my emails. On my end the email shows it goes through but the person on the other end never receives my email. Is there a work-around? Thanks, Jeremy
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Account & Billing
Can I cancel my website and still keep my email account?
I have retired, and no longer need my website. Is there any way I can cancel my website and keep my email?
Question
Not publishing correctly
I have noticed in the past few weeks that when I publish that the published page is not showing what the working page is showing. Is there any idea why this is happening?
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Troubleshooting
delete a website and domain
I have a couple of sites and domains that I know longer use. When I try to delete I receive the 404 message.
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Domain Support
Sitebuilder Plus: Play Audio File Using HTML5
Can I play an audio file using HTML5 in SiteBuilder?Yes! First, you will want to save or convert your audio file to a common format such as MP3. Upload the audio file into the File Manger and publish the file using the upload button on the top menu. Where is the file manager located?Importan
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Sitebuilder Plus
Roundcube: Compose A New Message
How To Compose A New Message In RoundcubeLog in to your webmail account.Go to the Mail section of Roundcube (you should arrive there by default).Click Compose.Use the interface provided to choose recipients and compose your message.Click Send.
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Email Support
Pinned
Guide to On-Page SEO
SEO is one of the most complicated parts of managing a website for your business. We'll walk you through some of the more important and impactful aspects of SEO that you should be doing right on your website. ↓ Click the attachment here at the bottom to download the guide!
Announcements
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Search Engine Optimization
WebsiteBuilder: Change Home Page
Want to change your home page or have a landing page? WebsiteBuilder has a feature that allows you to select and set any page on your site to be the home or landing page. This is the first page the viewer sees when visiting your domain.Click on pages from the left and select Next sele
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Websitebuilder
Sitebuilder Plus: Text Alignment
When you click on the text box, you'll see the features shown below. There is an icon to "right justify" or to span the full width as shown below. If the text does not go as far to the right as you need, then perhaps you just need to resize the actual text box.
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Sitebuilder Plus
Billing Issue
Our payment and renewal date is in December. Why are we being chaged $583+ now?? Charge shows as WEB*HONESTEAD.COM.
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Account & Billing
New Website not online, error message: "Domain cant be verified as it doesn't exist on builder" SOLVED!
I just built a new website, www.BackyardMoviesColorado.com. It's been less than 24 hours (over 48 now) since it was first published and it isn't showing up online. I'm assuming that it's just the DNS propagating and it takes time for that to happen. BUT, when I try to install the SSL fr
Problem
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Websitebuilder
Sitebuilder Plus: PayPal
From the Websites Manager page, click More > Manage PayPal, and you'll see a field where you can change the email address associated with the PayPal account.
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Sitebuilder Plus
Sitebuilder Plus: Add a Table
Tables can be a useful tool to create uniform sets of content on your site. They are now built in to Sitebuilder Plus. You can add a table from Insert > TextHover your mouse over text until the menu pops out.The table will be placed on the stage. You may move it around and resize it.In the proper
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Sitebuilder Plus
Roundcube: Text Settings
How to change the default font and size for outgoing emails? Click on SettingsClick on PreferencesClick on Composing MessagesSelect your choices in the drop downs provided
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Email Support
Google's Mobile-First Indexing
Tuesday, April 21, 2015: Google rolled out a change to the search algorithms that shook the internet community- so much so that it was eventually coined "Mobilegeddon". The change boosted the ranking of sites that were deemed "mobile-friendly", on mobile searches. In case you don't know what the t
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Marketing
WebsiteBuilder: Link Image
Here are instructions on how to link an image on your website to another page, URL or document.1. Select the image you would like to add a link to. 2. Select the link icon from the toolbar . A pop up window will appear with the available link options. 3. Select the circle next to the
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Websitebuilder
IMAP Email Setup: Edison Email
If you aren't sure of the difference between POP and IMAP and why you would use one or the other, please click here. The first screen is actually 3 pages, you can choose Next to go through them and get the info or Skip: Choose Other: Input your email address and password, then turn on Advanced Sett
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Email Support