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file manager
Where do I access the file manager? I want to see a list similar to the MS File Explorer
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Search Engine Optimization
No E mails
I have not received any new e mails in a long time. Did you change the e mail server?
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Email Support
Error
Hmmm… can't reach this page Hello, I a getting this message on my phone and laptop. Jon goldcoastdollar.com refused to connect. Try: Search the web for goldcoastdollar Checking the connection Checking the proxy
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Domain Support
when I try to log into big commerce I get a store unavailable message
This is the message I receive when I try to log into Big Commerce and I get the same message when I click the products link on my homestead website to connect to my store: Store Unavailable This store is currently unavailable due to maintenance. It should be available again shortly. We apologize f
Problem
Adding a link to text is not working
Hello! I was able to create a link with accompanying file just two days ago with no issue, but now I follow all the same steps and it does not attach the files and create a live link. I have cleared my cache as well.
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Sitebuilder Plus
Posting Videos
I was wondering if there was a way to post a video from sites other than YouTube and Vimeo? I am using another web social sharing network. YouTube censors and Vimeo is not as efficient as YouTube. Any help in this area is appreciated.
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HTML snippets
my site not available online
my site, norbineart.com, published successfully last year, and is no longer available despite my re- publishing attempts. What might be going on?
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Favicons
How do I attach a Favicon to my website www.carersaid.org that is pointing to my Homestead site carersaidsong.homesteadcloud.com ??
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Marketing
1974VWjims
I need to be able to add a video to my page it is a mov file can I do this any help would be greatly appreciated
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I need to cancel my account
I need to cancel my account. I have moved my domain elsewhere.
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Websitebuilder
Sent emails through Roundcube are not being received by Gmail, yahoo and other servers.
I understand that gmail and other servers are not receiving emails sent by RoundCube and that this has happened in the past. I guess its my turn to have some problems. Any advise would be great. I read it could be a domain problem... idk Thanks in advance Oscar
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Email Support
Securing my website
How do I keep my website secure? I keep getting "calls" from website developers and others and they all tell me, my website is not secure. How do I fix this?
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Edits not saving
I made the changes to my phone number, looked at the preview. All good. Then hit the save button. Looked good. By when I visit the site, I still see the old phone number, even after clearing cache. Suggestions?
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Troubleshooting
How to change billing frequency
I'm being charged monthly but would rather pay once a year, if we continue with Homestead. How do I change that?
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Account & Billing
Website Error
Good day! I am receiving this error "ERR_SSL_VERSION_OR_CIPHER_MISMATCH" when attempting to open my website. It is not only showing for me but also for our students. I was made to understand that I need to acquire a SSL certificate to fix this issue but I am not sure how to go about the process. I d
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Website Reviews and Feedback