J

6 Messages

 • 

140 Points

Monday, June 2nd, 2025 4:26 PM

Gmail - Mail Delivery System

Getting the mail delivery system bounce back on all gmail accounts. Anyone find a solution? I called Homestead technical support, and basically got hung up on. 

This message was created automatically by mail delivery software.

 

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

 

    host gmail-smtp-in.l.google.com [172.253.115.26]

    SMTP error from remote mail server after end of data:

    550-5.7.26 Unauthenticated email from premiercoachesnw.com is not accepted due

    550-5.7.26 to domain's DMARC policy. Please contact the administrator of

    550-5.7.26 premiercoachesnw.com domain if this was a legitimate mail. To learn

    550-5.7.26 about the DMARC initiative, go to

    550 5.7.26  https://support.google.com/mail/?p=DmarcRejection ada2fe7eead31-4e64ea2d260si3093300137

Brand User

11.3K Messages

 • 

148.1K Points

2 months ago

Hello, 

Your domain is pointing to Cloudflare via nameserver, so I cannot check your DNS. Can you log into that account and send me a screenshot of the DNS, so I can see if there is anything we need to correct?

7 Messages

 • 

242 Points

Can you look at mine also. Everyone having problems with this issue again. 

Brand User

11.3K Messages

 • 

148.1K Points

Yes, I have updated yours as well. 

9 Messages

 • 

274 Points

I am having this same issue.  :(

Brand User

11.3K Messages

 • 

148.1K Points

Hello Tonya, 

 

Your domains nameservers are pointing to Wix, so I cannot fix this for you. You'll need to log onto your Wix account to make sure you have all of the records listed in this article, especially the TXT record SPF. 

 

‎DNS Records for Homestead Email | Homestead Community

5 Messages

 • 

110 Points

I'm having this same issue. I use Outlook classic. Thank you!  Kahla - office @deluxeprint.biz

6 Messages

 • 

140 Points

2 months ago

3

Brand User

11.3K Messages

 • 

148.1K Points

Ok, you only need one of those two bottom TXT records and the record should be:

 

v=spf1 ip4:66.96.128.0/18 include:websitewelcome.com ?all

7 Messages

 • 

148 Points

@elyzabethv​  There are people who know what DNS are/is I'm not one of them. ditto SPF and DKIM. Can Homestead fix this at the root? We are not software engineers or programmers. If Homestead want to offer email services they should make sure they work and not dump the responsibility onto third parties. Are there any Homestead employees looking at the problem or is it just left to us to 'chat' until somebody works it out? I don't have a clue what the problem is and don't know where to start. I am beginning to consider abandoning the email part of my contract.

2 Messages

 • 

70 Points

2 months ago

I have the same problem. This is what my message says. How do I fix this? it happens anytime I send to a gmail address. 

------------

This message was created automatically by mail delivery software.

 

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

 

  rickie.harris3@gmail.com

    host gmail-smtp-in.l.google.com [172.253.115.27]

    SMTP error from remote mail server after end of data:

    550-5.7.26 Your email has been blocked because the sender is unauthenticated.

    550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM.

    550-5.7.26

    550-5.7.26  Authentication results:

    550-5.7.26  DKIM = did not pass

    550-5.7.26  SPF [blevinsenterprises.com] with ip:

    [65.254.253.145] = did not

    550-5.7.26 pass

    550-5.7.26

    550-5.7.26  For instructions on setting up authentication, go to

    550 5.7.26  https://support.google.com/mail/answer/81126#authentication ada2fe7eead31-4e644425832si3437822137.126 - gsmtp

7 Messages

 • 

148 Points

18 days ago

There are people who know what DNS are/is I'm not one of them. ditto SPF and DKIM. Can Homestead fix this at the root? We are not software engineers or programmers. If Homestead want to offer email services they should make sure they work and not dump the responsibility onto third parties. I do not know what WIX and Cloudflare are or how to contact them.  Are there any Homestead employees looking at the problem or is it just left to us to 'chat' until somebody works it out? I don't have a clue what the problem is and don't know where to start. I am beginning to consider abandoning the email part of my contract.