How do I downgrade my package.

Price hike. I have features I do not need, how do I down grade.
I find it unprofessional in the way you did the price hike without any warning. I have been searching this site and conveniently can't find a email contact or a phone number. Not the way to keep my business. building my site was time consuming but I will recreate it for a company that cares about its clients if I don't get any help soon. jlyndachshunds@yahoo.com