10 Messages
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610 Points
Can't access account to change billing info
When I log in to my account, there is no "my account" in the upper right corner to access my account info. I need to update my credit card (expired) for my monthly payment. The only thing in the top right corner is a link to "Powered by Web.com", which does not provide a link to my personal account info.
russell5607
2.5K Messages
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25K Points
2 years ago
UPDATE CR CARD INFORMATION:
https://community.homestead.com/conversations/account-billing/account-update-card-on-file/5f2a9b1458180958845a2121
HELP?
Hours of Operation for Live Support: Mon-Fri: 6:00am - 5:00pm MST (No DST)
Sales: 1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998 (To close your Account)
FREE SEO Consultation: 1-888-412-9962
Sat-Sun: Closed
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elyzabethv
11.4K Messages
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148.7K Points
2 years ago
Hello,
You'll need to actually click Log In first. Once you're logged in, you'll see the account option.
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truittnotary1304
1 Message
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60 Points
2 years ago
No Account in upper right hand corner after logging in.
1
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bob0041
13 Messages
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302 Points
2 years ago
I am having the same issue.
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bob0041
13 Messages
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302 Points
2 years ago
I moused around in the royal blue area until my curser became a pointing finger and clicked. The menus are there, but they are not visible. Someone at homestead needs to fix this.
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