C

4 Messages

 • 

110 Points

Friday, February 16th, 2024 7:59 PM

Outgoing emails getting blocked

Whenever I send an email to a customer it get sent to spam, or blocked entirely. Can Homestead get this fixed asap? This is not the first time I've posted this problem.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Brand User

11.1K Messages

 • 

145.6K Points

10 months ago

Hello, 

I corrected the TXT for one domain, but the other one is pointing to Wix, so I don't have control over the DNS. Please log into Wix and make sure that the DNS matches this article, especially the TXT:

‎DNS Records for Homestead Email | Homestead Community

103 Messages

 • 

4.3K Points

10 months ago

Ditto. This is a recurring problem. My roundcube e-mail is Kathy@kathywildman.com where sent e-mails are not even going to customers spam. I have to send letters to my msn outlook e-mail and then send to the customer. Very inconvenient and my site is too big to change e-mails and I have decades of business cards out there. I need my email to function again. Please and thank you in advance, Kathy

Brand User

11.1K Messages

 • 

145.6K Points

Please call 1-800-710-1998