C

2 Messages

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82 Points

Monday, January 22nd, 2024 5:43 PM

Lost email accounts!

Any body using Homestead emails, please be aware Homestead tech support is supposed to be working on it on losing all my email accounts starting the 19th of January.  They are saying it just happened today.  What a blanking sham.  The tech support would not allow me to talk her manager, would not listen to how this is killing my business nor acknowledge the problem started on the 19th.  She also advised that I be patient and to check my emails periodically.  She did not comprehend that that are no emails to check because there are no email accounts as of January 19th.  Can anybody shed some light on this and help,  If you have a domain with email accounts, yours is probably deleted, too. Phone Support: 1-800-710-1998  call them!

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155 Messages

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7.9K Points

3 months ago

For what it's worth I have not lost any emails. I am having problems with the "submit" button on SB Plus. I am sure it is all related...

Hopefully all is not lost?

15 Messages

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260 Points

3 months ago

Yes i also lost my emails like they never existed also on the 19th, i did call them on the 19 and was on the phone for an hour trying to convince them i did nothing on my end finnally they agreed the problem was on their end and was told their working on it but as of today the 22 still not fixed and i also can't run my bussiness proper without the emails and email history to even see what or who i need to do for work its pretty bad

Brand User

10.5K Messages

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141.3K Points

3 months ago

Hello, 

If you're still experiencing this issue with your email, please try resetting your password:

 

‎Account: Reset Email Password | Homestead Community