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jordan7070
75 Points

2 Messages

 • 

80 Points

Friday, June 2nd, 2023

SPF DKIM email bounce back from gmail etc.

It seems like all of my emails to a google account are bouncing back.   is there a fix for this??

thank you in advance!

Problem

 • 

Updated 

2 years ago

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joseph1660

14 Messages

 • 

224 Points

3 years ago

I am having the same problem and have asked a few times now. Anybody around to help us?

0

0

ronda

41 Messages

 • 

1.2K Points

3 years ago

Just came for this issue. I need this fixed asap.

4

0

Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

3 years ago

0

mike2403

16 Messages

 • 

242 Points

can u please update mine as well, this just started yesterday

3 years ago

0

mike2403

16 Messages

 • 

242 Points

can u help me info@whitereprographics.com , m.sonnier@whitereprographics.com

3 years ago

0

noelle3405

2 Messages

 • 

70 Points

@elyzabethv​ it appears we need a fix as well.  As soon as possible please

3 years ago

0

carlos5292

7 Messages

 • 

150 Points

@elyzabethv​ can you help me with my domain: www.cmscorrosion.com.  I have contractors working out of the country and we need to be able to communicate with them. 

3 years ago

0

bette1752

5 Messages

 • 

120 Points

3 years ago

Same problem. Can someone help?

0

0

Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

3 years ago

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

11

0

bette1752

5 Messages

 • 

120 Points

@elyzabethv​ It didn’t work. Domain is sevensonly.com

3 years ago

0

bette1752

5 Messages

 • 

120 Points

The problem is not fixed. All of my emails to gmail accounts are being returned. I own a small business and it is critical that my customers get the emails I send. Please fix the problem.

3 years ago

jordan7070

2 Messages

 • 

80 Points

@elyzabethv​ seems to be working!! many thanks!!!

3 years ago

doug8826

19 Messages

 • 

300 Points

@elyzabethv​  can you please help fix my email issue? info@wehandlewithcare.ca 

All my sent Gmail Hotmail etc. is being rejected

3 years ago

0

doug8826

19 Messages

 • 

300 Points

@elyzabethv I just retried emails are still returning rejected

3 years ago

0

jeff7394

1 Message

 • 

60 Points

3 years ago

I am having the same bounce back issue related to SPF /DKIM.  Please assist.  I cannot send mail to Gmail accounts.

“captainjeffridgway.com”

1

0

Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

Hello, 

Did you update the records through Cloudflare that were provided to you by phone support?

3 years ago

0

jeffrey5616

3 Messages

 • 

130 Points

This seems to be a broad problem and a serious one.

Can you confirm you are working on it?

If there is someone specific that I need to do, can you spell out exactly what that is?

Thank you for any help, a functional email is a necessity.

3 years ago

0

brian2557

29 Messages

 • 

668 Points

3 years ago

We have the same problem.  PLEASE FIX THIS!  We need to be able to send emails to gmail accounts.  This is unacceptable.

chiemseecastle.com

0

0

leigh1300

11 Messages

 • 

200 Points

3 years ago

I am having the same problem.  When will this be fixed?

2

0

leigh1300

11 Messages

 • 

200 Points

I am still having the same problem

@elyzabethv

3 years ago

0

Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

3 years ago

0

leigh1300

11 Messages

 • 

200 Points

@elyzabethv​ Thanks I just tried it and it worked.  Hope you can help the others that are having the same problem, could be a long day!

leigh

3 years ago

rosanna0574

4 Messages

 • 

110 Points

3 years ago

Same problem since last week with all emails sent to GMail accounts. Domain: Larocenvironmental.com.

Need it corrected as soon as possible. 

Thanks, 

1

0

Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

3 years ago

0

dj9183

2 Messages

 • 

80 Points

3 years ago

having same problem djh@nucleanservices.biz

0

0

mike8264

2 Messages

 • 

134 Points

3 years ago

I am having the same issues...please help!

These are my sites:

carbaughjewelers.com

daba4auburn.org

choiceband.com

0

0

curt7381

9 Messages

 • 

166 Points

3 years ago

@elyzabethv 

Our club site also has this issue with emails to gmail accounts. Can you please fix this for our domain:

blackhillsprospectingclub.com

here is part of the reject message from google:

host gmail-smtp-in.l.google.com [142.250.102.26]
    SMTP error from remote mail server after pipelined end of data:
    550-5.7.26 This mail is unauthenticated, which poses a security risk to the
    550-5.7.26 sender and Gmail users, and has been blocked. The sender must
    550-5.7.26 authenticate with at least one of SPF or DKIM. For this message,
    550-5.7.26 DKIM checks did not pass and SPF check for [blackhillsprospectingclu
    550-5.7.26 b.com] did not pass with ip: [66.96.186.4]. The sender should visit
    550-5.7.26  https://support.google.com/mail/answer/81126#authentication for
    550 5.7.26 instructions on setting up authentication. f16-20020aa7d850000000b00514ceb6303csi3752386eds.567 - gsmtp

Thank You!

(edited)

2

0

Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

Hello 

I can see that you called in regarding this. Let me know if you need assistance with anything else. 

3 years ago

0

curt7381

9 Messages

 • 

166 Points

Thank You. I was able to send an email to a gmail account successfully, and will definitely let you know if we have any further issues.

Thanks again - Curt 

3 years ago

andrew3707

2 Messages

 • 

80 Points

3 years ago

Same Problem....posted the issue and no has reached out.  ad-techsolutions.com please.

0

0

kathleen4680

6 Messages

 • 

170 Points

3 years ago

Hi there, I am having the same issue with my domain. Can you help? Domain: dunamispartners.com

Thank you,

Kathleen

5

0

kathleen4680

6 Messages

 • 

170 Points

@kathleen4680​ Is there an update on the fox for this issue?

3 years ago

0

Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

Hello, 

For your domain, I can see that you've changed the MX records to 3rd party records. Are you trying to use Homestead email or another service? If it is Homestead email that you need to work, I'll need to revert the MX records back to default Homestead records. 

3 years ago

0

kathleen4680

6 Messages

 • 

170 Points

I’m using Rackspace for the email service not homestead’s service.

Thanks for responding.

Kathleen 

3 years ago

0

Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

OK, so I would recommend contacting Rackspace regarding any email issues you're experiencing. 

3 years ago

0

kathleen4680

6 Messages

 • 

170 Points

Rackspace asked me to contact you to setup the DNS records for my domain. Yes I tried to add it myself, but that didn’t work. Rackspace sent the following:

Please partner with your domain's DNS host to set up the following DNS records. They will all be TXT (short for TEXT) records:

- SPF

- DKIM

- DMARC

1. Setup Your SPF Record ===================== To have an SPF record implemented, contact your DNS hosting provider and have them add the following TXT record to your DNS: Hostname: YOURDOMAIN.com (some DNS providers require just the "@" here) Time to live (TTL): lowest possible Record type: TXT Value: v=spf1 include:emailsrvr.com ~all
===============

2. Set up DKIM

===============

Hostname: 20230602-c71oyanj._domainkey

Time to live (TTL): lowest possible

Record type: TXT Value: v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCcnbyAgNMqrAhBSBwjaZgVEWQeYn5v2l3dTz5pIgrBBIQRo/WIbjeE9XfyK8NABKGNVsSpuYJ7nGeiCt7hjb/DxQhYbKnZ1mF2gTt5UmUvuD6E4U9tg9lid5QFYTL/iO+e8mVeS8/UioMryuN8QGBwlVSvu0L/Afq30Q1FVyf3rQIDAQAB

b. Once the control panel provides you with the DKIM DNS record and you have set it up and it has finished propagation, make sure to go back into this section in the control panel and click on the domain again (there should be an orange padlock now). Once there, you will see the following:

Step 2:

Verify Note: DNS changes may take up to 30 minutes to propagate.

Click the "Verify TXT Record..." button. Once this completes successfully, DKIM signing will be set up on the outbound mail for your domain.

That's what Rackspace sent to me to forward to Homestead. I appreciate your help with getting this issue resolved asap.

Thanks,
Kathleen

3 years ago

0

john7618

7 Messages

 • 

400 Points

3 years ago

I am having the same issue...

1

0

Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

Hello, 

Since your nameservers are pointing to Cloudflare, I cannot fix it for you. Please log into that account and make sure your email DNS matches what's in that article exactly:

‎DNS Records for Homestead Email | Homestead Community

3 years ago

0

tom9304

20 Messages

 • 

340 Points

3 years ago

If possible, pleas fix or update my email service as well more and more of my emails are getting bounced back to me as well and it's becoming a major issue.

3

0

Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

3 years ago

0

tom9304

20 Messages

 • 

340 Points

seems to be working now

3 years ago

tom9304

20 Messages

 • 

340 Points

a new problem that i don't know if its related my google adds are saying my website needs a google tag so people can get directed to me is that something you can fix or what will i need to do

Thanks 

3 years ago

0

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