roundcube not delivering to gmail accounts

This is getting ridiculous.... Roundcube will not deliver email to any gmail account, yet I have it set up to forward emails to a gmail account and it will do that. I need to be able to send to gmail accounts - how can this be fixed??

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jac47

31 Messages

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510 Points

7 months ago

Call their tech support at 1-800-710-1998 - I called and got right through to a tech and they said they have just found the fix for the problem. I send them one of my rejected Gmail emails and they will be going in and updated my DNS/Domain/Email records and that should fix the problem... they say. Truth will be after it takes affect and I am able to test it.

-2

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jac47

31 Messages

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510 Points

5/24/25 Update - the tech emailed me about 2 hours after our phone call and said he had all of my domain updates in and populated and that it should now work. I tested sending an email to my own Gmail account and it went through with no errors.

7 months ago

0

D

dianne2002

6 Messages

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150 Points

Thank you for the help! I'll get on the phone with them now

:)

7 months ago

0

C

cynthia7098

2 Messages

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70 Points

6 months ago

800-710-1998 is not homestead. What is the actual phone number?

0

elyzabethv

11.4K Messages

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148.7K Points

No, that is the correct number. What do you get when you call that number?

6 months ago

0

jac47

31 Messages

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510 Points

@cynthia7098 that is the correct #. Why do you think it's not? What are you getting?

6 months ago

0

dianne2002

roundcube not delivering to gmail accounts

jac47

jac47

dianne2002

cynthia7098

elyzabethv

jac47

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