4 Messages

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120 Points

Wednesday, March 22nd, 2023

Problem with gmail bouncing emails. Need updated spf & dkim for domain.

Emails for domain @ loadmastermarine.com are being rejected from gmail.   Apparently need set up spf & dkim files.

Spoke to email support a few weeks ago and was informed that they would fix the problem.  Still no fix.

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7 Messages

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182 Points

3 years ago

Our email is having the same problem! We have customers not receiving emails, and it is even causing issues internally since some of our employees are working remotely and using Gmail for correspondence within teams.

progenypress.com

12 Messages

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392 Points

3 years ago

Homestead:

My emails to gmail accounts are getting bounced back. It sounds like a lot of your customers are complaining about the same problem.  SPF and DKIM needs to be fixed immediately.  Please add my name to the list of other complainers.  I can't run my business with this problem.  my domains are @fredhall.biz and @hallselectric.net.

11 Messages

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220 Points

3 years ago

I am also getting delayed emails that say the following:

This message was created automatically by mail delivery software.

A message that you sent has not yet been delivered to one or more of its recipients after more than 8 hours on the queue on bosmailout07.eigbox.net.

7 Messages

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182 Points

@jenine6851​ Try checking the DNS records and comparing them to Homesteads recommended values, as they seem to have changed. We updated our records, and thus far, it seems to have resolved the issue?

7 Messages

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182 Points

3 years ago

I found the DNS records recommended by Homestead in this post. We never got a notification of any changes, and it was not automatically updated, but I did notice that several of our mx records were different by a single digit. I can only assume something was updated on Homestead's end, which has caused a cascade of sites that are failing without any indication as to why.

Go to your DNS and compare your records to the "Points To" for Homestead. We've had emails working for a bit now, and are cautiously optimistic...