4 Messages
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120 Points
Problem with gmail bouncing emails. Need updated spf & dkim for domain.
Emails for domain @ loadmastermarine.com are being rejected from gmail. Apparently need set up spf & dkim files.
Spoke to email support a few weeks ago and was informed that they would fix the problem. Still no fix.
jenine6851
11 Messages
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220 Points
3 years ago
Having the same problem Gmail is rejecting homestead emails and other homestead emails are giving an external warning to recipients.
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scott3478
12 Messages
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222 Points
3 years ago
Same problem with Gmail rejecting emails for both our accounts - membership@scawilmington.org and marilyn@scawilmington.org. Why are spf and dkim files not updated automatically by Homestead and/or its third party email service??? Please fix for everyone.
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michael0367
1 Message
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62 Points
3 years ago
yes, im having the same problem
Hotmail and yahoo also included
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jenine6851
11 Messages
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220 Points
3 years ago
they need to fix this ASAP. Cannot run a business with this happening.
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ellen9423
11 Messages
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162 Points
3 years ago
Same problem here - Gmail is rejecting homestead emails and other homestead emails are giving an external warning to recipients.
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joseph8192
17 Messages
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424 Points
3 years ago
Me, too. I just posted my own request before seeing this chain. Thanks for reporting!
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elyzabethv
11.4K Messages
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148.7K Points
3 years ago
Hello,
Sometimes, on shared hosting where many customers use the same email servers, they get detected as contributing to spam and unnecessarily get blacklisted by a few recipient email servers and RBLs. We do have a system in place that monitors our mailout server IPs for their reputation at RBLs that sends out reports periodically. Our Network Operations team rotates the blocked IPs automatically and that should resolve any blocks our servers may have, given time. We do recommend trying to resend the bounced emails.
Additionally, we have already informed our engineering team regarding this issue and our engineers are working towards a fix on increasing the reputation. I'm afraid we do not have an ETA on this. We appreciate your patience while we resolve this issue.
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tariq0639
1 Message
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60 Points
3 years ago
I am also having this issue with Gmail.
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fred0391
3 Messages
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150 Points
3 years ago
Hi we are having the same issue. can you please help our domain is sound-insight.com
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kathleen0826
6 Messages
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260 Points
3 years ago
Having the same problem with all of my emails being bounced back. How do I get this fixed?
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kathleen0826
6 Messages
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260 Points
3 years ago
my domain is cenvironments.com
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bart4426
1 Message
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110 Points
3 years ago
gmails getting rejected from socalkitesurfing.com. Can you help resolve this?
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c6287
2 Messages
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80 Points
3 years ago
Same problem - started several weeks ago. What is the fix?
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rusty
13 Messages
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306 Points
3 years ago
Emails for domain @ steamtx.com are being rejected from gmail. Apparently need set up spf & dkim files. Is there something I can do to help get this fixed quicker?
thanks
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alicia6691
1 Message
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62 Points
3 years ago
Same email issue for several months now...
Can you please fix? Domain - www.hillmanbaptist.org
If this can be fixed by the end user, it would be greatly appreciated if Homestead could post instructions. If not, it would also be good information to know.
Thanks
Jeff
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