L

27 Messages

 • 

482 Points

Wednesday, November 1st, 2023 7:37 PM

not receiving emails not even Spam and Junk emails

I am not receiving new emails and the new emails I try to send or forward ends up in delivery failure.

Not even receiving spam or Junk emails which I usually have many every day.

Please help,

Louise

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Brand User

10.4K Messages

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139.9K Points

4 months ago

Hello, 

The first thing to check is your email DNS, but since your domain nameservers are pointing to Cloudflare, I cannot check this for you. Please log into that account and make sure your email DNS matches this article:

 

‎DNS Records for Homestead Email | Homestead Community