5 Messages
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202 Points
Issues sending emails to users @gmail.com
Hello. I still cannot send emails to ANY of my customers who use GMAIL which is like 95% of them. I need some help or guidance. Other people have had this problem and posted about it and some help desk people said they fixed their txt. Not sure what that means but I need help as soon as possible. This has been going on for months and I've had to use other email software to contact people. I don't want to stop using Homestead/RoundCube email but this issue is a dealbreaker for me.
elyzabethv
10.9K Messages
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143.9K Points
10 months ago
Hello,
The TXT record likely needs to be updated on your domain, but since your nameservers are pointing to Wix, we cannot do this for you. Please log into your Wix account and update your records to match the ones in this article:
DNS Records for Homestead Email | Homestead Community
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sheryl5944
3 Messages
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140 Points
10 months ago
I am having issues sending to gmails. How do I fix ?
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fred4717
2 Messages
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172 Points
10 months ago
I am having this same issue also. If anyone knows how to fix this. We have lots of customers that has Gmail accounts.
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