homestead_faq's profileBrand User

664 Messages

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44.3K Points

Mon, Jun 17, 2019 7:25 PM

IMAP Email Setup: Mozilla Thunderbird

IMAP Email Setup: Mozilla Thunderbird

If you aren't sure of the difference between POP and IMAP and why you would use one or the other, please click here.

  1. Click on Email under Create a new account.

     
  2. Click on Skip this and use my existing email.

     
  3. Enter your information and click continue.



  4. Select IMAP and then click Manual config.

     
  5. Set as circled, except the user name is your email address. Click Done.

  6. You are now in your email.

     

Responses

krista6162

42 Messages

 • 

532 Points

4 m ago

are these setting still accurate for Thunderbird

Brand User

5.9K Messages

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90.4K Points

Yes, these settings can be used for all email clients. 

krista6162

42 Messages

 • 

532 Points

Okay I cannot seem to get it to work.  I have everything inputted correctly and double checked password.

Brand User

5.9K Messages

 • 

90.4K Points

Are you reciving any errors?

krista6162

42 Messages

 • 

532 Points

On Thunderbird, It keeps saying password or user name are incorrect.  I have checked and rechecked and it is correct.  It would help so much to have this one (johnsonhillfarm) email on Thunderbird. 

I have my fitbyfaith homestead email set up on outlook on my phone and it works well, so set up johnsonhillfarm email same way and it accepted it and shows it is working, but never loads any emails. 

Brand User

5.9K Messages

 • 

90.4K Points

Hello,

If the error that is being received is for the username and password I would recommend double-checking all settings that require this information to verify the full email address is added email@domain.com as well as re-enter any pre-filled password fields.