S

1 Message

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70 Points

Saturday, June 15th, 2024 11:00 PM

GMail Email delivery Failure issues

Good day,

I have two separate domains with email services through Homestead.

www.brownspecialtyparts.com

www.mechengineering.com

with both of my main email addresses:

sbbrown@brownspecialtyparts.com

sbbrown@mechengineering.com

I cannot send email to any GMail address and potentially any other email domain that does not accept unauthenticated emails.

I get this error:

 550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM.
    550-5.7.26
    550-5.7.26  Authentication results:
    550-5.7.26  DKIM = did not pass
    550-5.7.26  SPF [brownspecialtyparts.com] with ip:
    [66.96.184.2] = did not pass

Can you assist with this issue or advise what is needed on my end?

I am sending and receiving mail through Outlook on my desktop.

Can you also post a reply to either of my email addresses?

Brand User

10.9K Messages

 • 

143.8K Points

17 days ago

Hello, 

The first step in troubleshooting would be to check your DNS. Since your nameservers are not pointing to Homestead, I cannot fix it for you. Please log into your domain registrars account and make sure your email DNS matches what's in that article exactly:

‎DNS Records for Homestead Email | Homestead Community

2 Messages

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80 Points

14 hours ago

I have had this issue for over a year now - and am looking at cancelling all homestead things because of it. They managed to fix one account up and 6 months later all 3 emails are doing it. I don't understand why homestead can't fix the issue across the board.