lyle4780's profile

7 Messages

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250 Points

Friday, May 12th, 2023 1:45 PM

Emails sent to GMAIL users bounce back

As more customers opt to use gmail as their personal email provider we're noticing this error more and more: messages sent from LYLEPOLYAK@TMAF4ME.COM  and INFO@TMAF4ME.COM to name@gmail.com users get rejected. An article found online cites new gmail security measures that went into effect last November. How do we circumvent them to speak to customers?

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Brand User

11K Messages

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144.8K Points

1 year ago

Hello, 

Since your nameservers are pointing to Cloudflare, I cannot fix it for you. Please log into that account and make sure your email DNS matches what's in that article exactly:

‎DNS Records for Homestead Email | Homestead Community

14 Messages

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210 Points

1 year ago

Hi Elyzabethv, I'm having the same problem with gmail accounts and my name servers are pointing to Cloudfare as well.  I am unclear how to change it back to my domain.  Do I have to login to Cloudfare?  I tried changing them in my Homestead control panel (maideforyou.com) and I got an error telling me my nameserver cannot be verified.  Please help.  

Brand User

11K Messages

 • 

144.8K Points

Hello, 

You'll need to log into the Cloudflare account, go to the DNS tab, and make sure the records match what is in the article I shared. Especially the TXT record.