28 Messages
•
508 Points
Emails not sending
My emails are not being sent and customers are not receiving their emails.
Also spam and junk emails are not even reaching my email. This is an ongoing problem.
Any one have the same issues.
Louise
28 Messages
•
508 Points
My emails are not being sent and customers are not receiving their emails.
Also spam and junk emails are not even reaching my email. This is an ongoing problem.
Any one have the same issues.
Louise
edward5437
7 Messages
•
144 Points
10 months ago
I am having the same issues. Emails sent to gmail accounts bounced back to me saying that the DKIM didn't pass. Something to do with Reverse DNS records or something. This is frustrating because I don't know what any of that means or how to fix it.
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elyzabethv
11K Messages
•
144.8K Points
10 months ago
Hello,
The first step in troubleshooting would be to check your DNS. Since your nameservers are pointing to Cloudflare, I cannot fix it for you. Please log into that account and make sure your email DNS matches what's in that article exactly:
DNS Records for Homestead Email | Homestead Community
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