51 Messages
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956 Points
Emails bouncing/Need help adding SPF to my email
We've been getting emails kicked back to us and the error code we get is
SMTP error from remote mail server after end of data:
550-5.7.26 This message does not pass authentication checks (SPF and DKIM both
550-5.7.26 do not pass).
Google workspaces says the solution is to add SPF and/or DKIM to our domain/email.
harvestoutreachchurch.com is our domain
j6109
22 Messages
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348 Points
1 year ago
We are having the same problem.
How do we solve this please
niagaraweddingchapel.com
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j6109
22 Messages
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348 Points
1 year ago
you have to call customer support - they will update your SPF, as the old one expired in Nov. 2022. I did it about an hr ago and will ck it again later today to see if emails are going through.
Hope that helps.
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elyzabethv
10.9K Messages
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143.9K Points
1 year ago
Hello,
Since your domain nameservers are pointing to Cloudflare, I cannot do this for you. Please log in to your Cloudflare account and make sure all of these records are correct:
DNS Records for Homestead Email | Homestead Community
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j6109
22 Messages
•
348 Points
1 year ago
I called tech explained about the SPF - they said with cloudflare , cloudflare changed the expiry date in Dec - he went in and updated it and we're OK, at least we're getting some emails .
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michael4179
4 Messages
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110 Points
1 year ago
I am having the same issue.
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louise9059
28 Messages
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502 Points
1 year ago
Hi Elizabeth, I am having the same problem. My sent emails are bouncing back.
I logged into CloudFlare and I saw this.
Should I edit something in this area? Thanks, Louise
DNS only
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j6109
22 Messages
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348 Points
1 year ago
We gave up and switched to gmail and are having no more problems...
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j6109
22 Messages
•
348 Points
1 year ago
we gave up and switched to gmail and no problems...
we do miss the easy folder directory but, you have to do what you have to do.
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