24 Messages
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452 Points
EMAIL's are not being received by recipient -
I am having an issue with sending emails - and its happening on 2 out of the 4 email accounts that I have. I am able to receive an email but not send to recipient . I tried sending to both GMAIL and other servers. No Luck
Nothing is bouncing back and it seems that the message is sent an I can see it in the send box but its not being sent. Is there something with the SMTP send server - maybe something has changed? Oddly , it seems that the message is sent.
Thanks in advance for you help. I see this is an issue that is faced by others too so please let me know if any one has any hints on how to fix this as this is a business account and its hard to run a business if this happens
Thanks
elyzabethv
11K Messages
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144.8K Points
9 months ago
Hello,
The first step in troubleshooting would be to check your DNS. Since your nameservers are pointing to Cloudflare, I cannot fix it for you. Please log into that account and make sure your email DNS matches what's in that article exactly:
DNS Records for Homestead Email | Homestead Community
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