J

6 Messages

 • 

180 Points

Wednesday, January 17th, 2024 3:41 PM

Emails are not being received by our clients

Emails we are sending to our clients are not being received.  But they show in our sent box with no bounce backs so the only way for us to know they do not receive it is if they call us.

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5 Messages

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110 Points

3 months ago

Having the same issue.  No one from homestead has responded to my post from 24 hours ago.

7 Messages

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272 Points

3 months ago

having same issue 

please help me resolve Homestead staff

2 Messages

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70 Points

I am having the same issue. I phoned tech support, no one answers.

Brand User

10.5K Messages

 • 

141.3K Points

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

Brand User

10.5K Messages

 • 

141.3K Points

3 months ago

Hello, 

I have updated the DNS to resolve this issue for the domain that is pointing to Homestead. Your other domain is pointing to iPower, so you'll need to log into that account to edit the DNS on your end:

‎DNS Records for Homestead Email | Homestead Community