K

2 Messages

 • 

80 Points

Mon, Aug 8, 2022 4:28 PM

Email Quota Full?

My business associates are receiving this message when they send me an email. I have looked at my roundcube email and it is at 0% used. Is there something else I need to do? My emails are getting forwarded to a gmail account.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

 
   
    host bospopproxy16.eigbox.net [10.20.20.16]
    LMTP error after BDAT 82342 LAST: 552 5.2.2  Quota exceeded (mailbox for user is full)

Brand User

6K Messages

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102.3K Points

Il y a 2 m

Hello, 

I can definitely take a look. What is the email address that's getting this bounceback?

2 Messages

 • 

80 Points

Brand User

6K Messages

 • 

102.3K Points

OK. I am also seeing a 0% quota on that address. Can you try removing the filter you have through the email tab and try adding it via these instructions?:

‎Roundcube: Filters | Homestead Community

Please let me know if that resolves this issue. If not, I'll need to submit a ticket.