3 Messages
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160 Points
Email issue
My emails are showing as sent but are not being received. Please advise as to how to correct this issue.
3 Messages
•
160 Points
My emails are showing as sent but are not being received. Please advise as to how to correct this issue.
nora
104 Messages
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4.4K Points
8 months ago
If you have not called support, that would be my suggestion. I am on with them for the second time today regarding this issue. 1 (800) 710-1998
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elyzabethv
10.9K Messages
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143.9K Points
7 months ago
Hello,
The first step in troubleshooting would be to check your DNS. Since your nameservers are pointing to Cloudflare, I cannot fix it for you. Please log into that account and make sure your email DNS matches what's in that article exactly:
DNS Records for Homestead Email | Homestead Community
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