DKIM checks did not pass and SPF check

Like many others it seems. I have recently started receiving the below error when sending emails, to google accounts. We are sending from the webmail through Homestead.

host gmail-smtp-in.l.google.com [142.250.102.26]
    SMTP error from remote mail server after pipelined end of data:
    550-5.7.26 This mail is unauthenticated, which poses a security risk to the
    550-5.7.26 sender and Gmail users, and has been blocked. The sender must
    550-5.7.26 authenticate with at least one of SPF or DKIM. For this message,
    550-5.7.26 DKIM checks did not pass and SPF check for [thewinesitters.com] did
    550-5.7.26 not pass with ip: [66.96.186.4]. The sender should visit
    550-5.7.26 https://support.google.com/mail/answer/81126#authentication for
    550 5.7.26 instructions on setting up authentication. e12-20020a170906648c00b009537db59678si1436417ejm.380 - gsmtp

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angela6389

49 Messages

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1.5K Points

3 years ago

Emails still bouncing back here for many months now

1

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elyzabethv

11.4K Messages

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148.7K Points

Hello,

Your records have already been updated previously. Sometimes, on shared hosting where many customers use the same email servers, they get detected as contributing to spam and unnecessarily get blacklisted by a few recipient email servers and RBLs. We do have a system in place that monitors our mailout server IPs for their reputation at RBLs that sends out reports periodically. Our Network Operations team rotates the blocked IPs automatically and that should resolve any blocks our servers may have, given time. We do recommend trying to resend the bounced emails.
Additionally, we have already informed our engineering team regarding this issue and our engineers are working towards a fix on increasing the reputation. I'm afraid we do not have an ETA on this. We appreciate your patience while we resolve this issue.

3 years ago

0

elyzabethv

11.4K Messages

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148.7K Points

3 years ago

Hello,

Since your nameservers are pointing to Cloudflare, I cannot fix it for you. Please log into that account and make sure your email DNS matches what's in that article exactly:

‎DNS Records for Homestead Email | Homestead Community

0

dayna3857

DKIM checks did not pass and SPF check

angela6389

elyzabethv

elyzabethv

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