C

47 Messages

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632 Points

Wednesday, July 13th, 2022 1:35 PM

Certificate Expired

I have to click the use certificate button every time I am trying to do a send and receive. This is resulting in emails not coming through. I have tried changing the port and it still happens. Please help as this is so very frustrating. I am on a windows 11 with Outlook 365 (which I hate but just purchased because I didn't know any better).

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Brand User

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1 year ago

Hello, 

I would recommend re-entering all email client settings:

 

‎Email Client Settings | Homestead Community

47 Messages

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632 Points

@elyzabethv​ I have redone the settings multiple times. 

Brand User

9.6K Messages

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132.8K Points

Ok, and just to be sure, you're using Port 465, not 587?
If so, unfortunately, my only recommendation would be to completely remove the email from Outlook and re-add it. Please make sure to save any important emails before you do this, though, because depending on your email settings, you may lose the email content.