cheryl0012's profile

3 Messages

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150 Points

Friday, February 16th, 2024 4:33 PM

Can't send email to gmail users

I can't send email to gmail users from my homestead email account.

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Brand User

10.9K Messages

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143.9K Points

5 months ago

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

3 Messages

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150 Points

@elyzabethv​ It seems to be working. Thank you!

10 Messages

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166 Points

5 months ago

I had this issue on one of our other domains awhile back and you were a great help...now it is happening on a brand new domain (signhereamerica.com).  I am trying to send a test e-mail to my own gmail account, but it says the "certificate cannot be verified" and asks me to install a certificate.  Is this because I haven't published the new site yet?  I remembered the last issue and want to make sure everything is working before we publish and start promoting the new business.  Thanks for your help!

Brand User

10.9K Messages

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143.9K Points

Are you experiencing this issue through Roundcube or an email client like Outlook? If it's through Outlook, please verify the email client settings:

 

‎Email Client Settings | Homestead Community

10 Messages

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166 Points

Thank you so much!  I made a modification and then both the automated Outlook test and another manual test were successful...I appreciate you so much!

10 Messages

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190 Points

5 months ago

Good afternoon. We are having a similar issue with all of our wildlifewonders. org email addresses.