7 Messages
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140 Points
Please update the SPF and/or DKIM records for my domain so I can send emails to gmail accounts.
Please update the SPF and/or DKIM records for my domain (brookspools.com) so I can send emails to gmail accounts.
Emails sent to gmail accounts are being returned with the following message:
SMTP error from remote mail server after end of data:
550-5.7.26 This mail has been blocked because the sender is unauthenticated.
550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM.
550-5.7.26
550-5.7.26 Authentication results:
550-5.7.26 DKIM = did not pass
550-5.7.26 SPF [brookspools.com]
Thank yoou!
russell5607
1.5K Messages
•
15.3K Points
6 months ago
Have you called support?
HELP?
Hours of Operation for Live Support: Mon-Fri: 6:00am - 5:00pm MST (No DST)
Sales: 1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998 (To close your Account)
FREE SEO Consultation: 1-888-412-9962
Sat-Sun: Closed
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leigh5354
1 Message
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60 Points
6 months ago
support is exactly zero help, this is the response after calling, and sending them requested information.
Hi Jeff!
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elyzabethv
10.9K Messages
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143.9K Points
6 months ago
Hello,
Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.
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