prairiehillspoultry1025's profile

14 Messages

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224 Points

Friday, February 3rd, 2023 5:38 PM

Please help with Domain Problem

I own prairiehillspoultry.com I got it through Homestead. It won't forward. I really don't want to have this as my main site address
https://prairiehillspoultry.homesteadcloud.com/
This is the most annoying thing. The editor is great and all but PLEASE help me out. I WISH there was a phone number for customer support for things like this. It could be resolved in like 15 minutes on the phone... but nope. here I am waiting for a possible response. 

Thanks

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14 Messages

 • 

224 Points

4 months ago

h

14 Messages

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224 Points

4 months ago

j

14 Messages

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224 Points

4 months ago

pprairiehillspoultry.homesteadcloud.com isn't even a thing... I need it to be the one that is edited and ready at prairiehillspoultry.homesteadcloud.com
HELP PLEASE

603 Messages

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6.3K Points

@prairiehillspoultry1025​ HELP
Hours of Operation for Live Support
Sales: 1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998 (To close your Account)
FREE SEO Consultation: 1-888-412-9962
Mon-Fri: 6:00am - 5:00pm MST(No DST)

Account: Change Site Association | Homestead Community
https://community.homestead.com/conversations/account-billing/account-change-site-association/5f2a9a84581809588449007a

(edited)

Brand User

8.4K Messages

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123.6K Points

4 months ago

Hello, 

There is a phone number for support: 1-800-710-1998

 

I do recommend calling as it would be easier. The issue is that you have two domains connected to one site, which is not allowed with WebsiteBuilder. You would need to follow these instructions, but support can easily help you:

‎WebsiteBuilder: Connect More Than 1 Domain to Site | Homestead Community

14 Messages

 • 

224 Points

@elyzabethv​ Thank you for the phone number I deleted the other site and it all shows that it points to it correctly now, but it just won't. 

Thank you again

Brand User

8.4K Messages

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123.6K Points

Can you try again now?