L

28 Messages

 • 

502 Points

Tuesday, June 11th, 2024 12:53 AM

Not receiving emails or orders last 7 days. Not even spam or junk emails.

Not receiving emails or orders last week or so.  This is unusual.

Is anyone experiencing this also? 

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Brand User

10.9K Messages

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143.9K Points

1 month ago

Hello, 

The first step in troubleshooting would be to check your DNS. Since your nameservers are pointing to Cloudflare, I cannot fix it for you. Please log into that account and make sure your email DNS matches what's in that article exactly:

‎DNS Records for Homestead Email | Homestead Community