WTF! Want to end homestead can't contact them

Thank you, but that number cannot be reached from my country, The Netherlands. It is strictly for USA use. 1-800 in my country is the general information number. On the site there is also an international number to dial: +1 650 690 9026 // When i call this number from The Netherlands it says: I am sorry the number you dialed does not exist. So there. Also: on homestead.com login site in the fine line below it says: we are now part of Network Solutions(-com). So i contacted Network Solutions and they had to search for a very long time and came up with the answer that: Homestead was supposed to merge with us but never did. So, basically you just do not exist and cannot be reached and you keep telling us about this 1-800 number.

How about somebody at homestead get to work and tell us where / how we can really reach you. Thank you, that is the thing we really need.

At any rate, a lot of functions within homestead do not work: i cannot change the e-mail to go with my domain names (system refuses) so i cannot transfer them out. Which effectively makes it that you have taken them hostage. I am filing a complaint about that with ICANN.

In addition: the function "cancel all subscriptions" does not work. Function is refused by your system and produces the same 1-800 telephone number that does not work for anyone outside the USA. Again, this basically makes us all hostages of your redundant and dysfunctional system.

I am filing a complaint with my bank so that payments to homestead are no longer made until someone shows up and resolves these problems.

@ben9683​ Hello good day! 

How to Close Your Account

• Log in to your Homestead (https://www.homestead.com/~site/jws/GettingStarted.action) account using your username and password. Once logged in, click on “Account” in the main menu.
• Navigate to the “Billing” section. From there, select the option to proceed with cancellation.
• Follow the prompts to confirm and finalize the cancellation.

If You’re Unable to Log In

• We can process the cancellation for you.
• Please reply to this message with your explicit permission to confirm that you want your account canceled. 

Okay Judelyn, thank you for the response. My domain name is not lost but I am unable to access the authorization code within my account: drbenopolo. There are various domain names such as drben.com, drben.net, chinareport.com, asiareport.com - its been with you for like 20 years.

The problem is: in my main account you have my e-mail address. However, if i try and edit the e-mail address (contact info) for every domain involved, i cannot alter that information. The e-mail address attached to the domain names = drben@home.nl // this e-mail address and even the company no longer exist. 

Please help alter this to the gmail account attached to my drbenopolo account at homestead. Then i can transfer my domains out myself. Thanks.

The only problem left then would be to cancel the account a few days later. The "cancel all services" button in my account also does not work. I hereby authorise homestead to alter the transfer information on the domains names inside my account name: drbenopolo in the name of Ben N. , Groningen, The Netherlands.

Please help along soon. Thanks. You can leave a message here when the information is changed inside my account. or if you need me to provide more information.