judith3173's profile

9 Messages

 • 

380 Points

Mon, Aug 1, 2022 6:05 PM

Why am I getting charged for an additional domain?

Hello, 

I am being charged an additional $24 for an additional domain that I do NOT hold with Homestead. My additional domains are held by GoDaddy. Please deduct $24 from this auto renewal charge ASAP and confirm.

Brand User

6K Messages

 • 

102K Points

2 m ago

Hello, 

You have the domain judithkalaora.com on this account and it is registered through Homestead. This is what you're being charged for. 

9 Messages

 • 

380 Points

2 m ago

Why is it $24 more expensive this year than it was last year? I never received any notification about a price increase!

I removed one of the domains, which was historyatplay.com. I was under the impression that one domain was included in the website starter package (since you cannot have an active website without a domain....)

Why is the price more expensive without any acknowledgment or alert provided to the owner of the package?

Brand User

6K Messages

 • 

102K Points

I'm sorry, but the starter package doesn't have any domains included:

Website Pricing / Compare Website Packages at Homestead

The system would have automatically adjusted billing when you deleted that other domain. 

We did send out notification emails regarding a price increase in February of this year. The increase was $1.75/month, or $21 per year.