judith3173's profile

9 Messages

 • 

380 Points

Monday, August 1st, 2022

Why am I getting charged for an additional domain?

Hello, 

I am being charged an additional $24 for an additional domain that I do NOT hold with Homestead. My additional domains are held by GoDaddy. Please deduct $24 from this auto renewal charge ASAP and confirm.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Oldest First
Selected Oldest First
Brand User

11.4K Messages

 • 

148.7K Points

3 years ago

Hello, 

You have the domain judithkalaora.com on this account and it is registered through Homestead. This is what you're being charged for. 

9 Messages

 • 

380 Points

3 years ago

Why is it $24 more expensive this year than it was last year? I never received any notification about a price increase!

I removed one of the domains, which was historyatplay.com. I was under the impression that one domain was included in the website starter package (since you cannot have an active website without a domain....)

Why is the price more expensive without any acknowledgment or alert provided to the owner of the package?

Brand User

11.4K Messages

 • 

148.7K Points

I'm sorry, but the starter package doesn't have any domains included:

Website Pricing / Compare Website Packages at Homestead

The system would have automatically adjusted billing when you deleted that other domain. 

We did send out notification emails regarding a price increase in February of this year. The increase was $1.75/month, or $21 per year.