E

1 Message

 • 

70 Points

Thursday, September 5th, 2024 8:09 AM

WEBSITE DOWN!

Hello!

I just checked my website (www.sakerpride.com) and this message came up:

"This domain is pending renewal or has expired. Please contact the domain provider with questions."

However, my payments are current, with the most recent debit of $132.96 having been made on August 24th 2024 as shown below

Date Invoice Card Description Amount
08-24-24 53820112 VISA-xxxx Credit Card Payment Received - Thank You $132.96

This is a huge inconvenience and embarrassment, as I sent out a link to a post I just made!

I would greatly appreciate you treating the reinstatement of my website as a matter of dire urgency.

Thank you very much.

1.7K Messages

 • 

17.5K Points

15 days ago

This may be a solicitation. If your domain name is registered with homestead they will automatically renew and charge it from your credit card. 

Your website is not secure, however. You may want to secure it.

You can SSL your Sitebuilder Plus website by following this article:
Can I Secure My Homestead Website With HTTPS?
https://community.homestead.com/conversations/sitebuilder-plus/can-i-secure-my-homestead-website-with-https/5f2a9b1658180958845a60de

2 Messages

 • 

80 Points

14 days ago

I am having the same problem

1.7K Messages

 • 

17.5K Points

@thom0352

Where is your domain name registered? If you registered your domain name with Homestead, they automatically withdraw renewal fees from your credit card account on file. You can go to https://lookup.icann.org/en, to review your domain registration details.

You can SSL your Sitebuilder Plus website by following this article:
Can I Secure My Homestead Website With HTTPS?
https://community.homestead.com/conversations/sitebuilder-plus/can-i-secure-my-homestead-website-with-https/5f2a9b1658180958845a60de