nancy8405's profile

42 Messages

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912 Points

Monday, June 24th, 2024 12:55 AM

want to change my plan

I am currently (for the past 20 years or so) on a Homestead plan that provides many more services, space, and extras than I now need.  How can I change my plan to a more simple one - I only need ONE domain and no extra services.

1.4K Messages

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14.8K Points

19 days ago

Call support for HELP.
Hours of Operation for Live Support: Mon-Fri: 6a - 5p MST (No DST)
Sales: 1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998
FREE SEO Consultation: 1-888-412-9962
Sat-Sun: Closed

42 Messages

 • 

912 Points

Wish me luck. I recently tried to set up a friend with a new Homestead account, and the representative I spoke to couldn’t even tell me package prices or what services came in any particular package. Has Homestead been taken over by another company?  That was the impression I got.

42 Messages

 • 

912 Points

19 days ago

I would add that I deleted all but ONE domain from my account over a a year ago, yet I am still being charged each month for THREE domains.  Two domains show up in my account as still being available, but only ONE of those works (and only one SHOULD work, as the other is one that I deleted a year ago or more).  I just need a simple web site account for the one domain name I have NOT deleted.

1.4K Messages

 • 

14.8K Points

@nancy8405​ Call support for HELP.
Hours of Operation for Live Support: Mon-Fri: 6a - 5p MST (No DST)
Sales: 1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998
FREE SEO Consultation: 1-888-412-9962
Sat-Sun: Closed

Brand User

10.9K Messages

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143.8K Points

14 days ago

Hello, 

As your website is currently, I could downgrade your account to the business plan, which would be $31.24/month. 

If you were to go through your account and delete anything you no longer need, like sites or files, I could likely downgrade the account further.