3 Messages
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106 Points
Unlimited everything...
Hi,
I am a Homestead O.G. - have been with you since day one. We were grandfathered in with a yearly "unlimited everything" account, since we have been customers since 1998. Why has this changed without any clue or notice? I would like our original deal back, since that is what we were promised.
russell5607
1.4K Messages
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14.2K Points
2 months ago
New ownership, new rules.
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elyzabethv
10.8K Messages
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143.2K Points
1 month ago
Hello,
I can see that back in July of 2021, the account closed with an outstanding balance. A few days later, someone called in to reactivate the account and worked with that agent to change the billing to a monthly plan to be more affordable.
Unfortunately, that original plan is no longer available to apply to your account.
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