1 Message

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70 Points

Sunday, May 25th, 2025

simple store!

How do I cancel my simple store? I don't need it

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Oldest First
Selected Oldest First

2.5K Messages

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25.2K Points

7 months ago

To cancel your Simple Store on Homestead Plus, you'll need to contact Homestead's customer support directly, as cancellation requests are typically handled over the phone. Here's a general guide:
1. Gather Your Information:
  • Homestead Account Login: Have your username, PIN, and registered email address readily available.
  • Billing Details: You'll likely need the credit card information used for your Homestead Plus subscription.
  • Service to Cancel: Clearly state that you want to cancel your "Simple Store". 
2. Contact Homestead Support:
  • Call: Use the following phone numbers to reach Homestead customer support:
    • (800) 710-1998 within the US or Canada.
    • (International Access Code) +1 650 690 9026 from all other countries. 
3. Follow Instructions:
  • Inform the Representative: Tell them you want to cancel your Simple Store, and provide the required account and billing information.
  • Confirmation: You should receive a cancellation confirmation email once processed. Important Notes:
  • Phone Cancellation Required: Homestead requires cancellations to be processed over the phone for security reasons.
  • No Refunds: Note that prepaid fees are typically not refunded upon cancellation, according to Homestead's terms of service. You can confirm this with the customer support representative.
  • Review Terms: It's always a good idea to review Homestead's user agreement for specific cancellation policies. You can find it on their website. 
Brand User

11.4K Messages

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148.7K Points

7 months ago

Hello, 

I was able to deactivate the store and remove it from your billing.