A

2 Messages

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92 Points

Sunday, February 25th, 2024 2:15 AM

NO ACCESS TO MY ACCOUNT

can't get in to my homestead account.

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Brand User

10.5K Messages

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141.3K Points

2 months ago

Hello, 

Are you getting an error logging in? Does it not load? What is it that you're experiencing?

4 Messages

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102 Points

2 months ago

Same situation, Im not able to see my invoices, the services Im receiving and the new fees.

Can you help, please?

Brand User

10.5K Messages

 • 

141.3K Points

Ok, can you give me some details as to what you're experiencing? Are you getting an error page? Blank white/not loading? Can you show me a screenshot?

4 Messages

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102 Points

1 month ago

usually it was a section to view/print my invoices, now theres is no place to go to do that.

there is no erros page nor anything wrong, simply the section to handle payment, management. invoice and history of payments, is not longer visible/available

Brand User

10.5K Messages

 • 

141.3K Points

Ooh, I understand now. We do have a ticket in to fix this, but the option is still there, the colors are just messed up. The background is blue and the menu is blue. 

 

 

If you hover your mouse over this area, it should turn into a hand to click on Account or Help.