38 Messages
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840 Points
Is this a phishing email which appears to be from Homestead
I have recently paid your invoice 53310498 which includes 'additional domain 6 months' but today I received an email purporting to be from you saying I need to contact technical support with a DIFFERENT 1-800 number to renew the domain name you registered for me and which I very much still need. What is going on? Anyway, I understand it is not possible to call 1-800 numbers from outside North America and I am in the UK. The email is below:
30 Day Renewal Reminder 08-02-2024
Inbox
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04:00 (10 hours ago)
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Dear Customer, |
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Your domain name(s) will expire in 30 days. Act now to avoid any disruption to email or website services and avoid losing your chosen name. The domain name(s) due for renewal are: |
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If you would like to renew your domain(s) Please contact Homestead support. You can reach us Mon-Fri 6:00am - 5:00pm MST by calling 1-800-986-0958. You can also reach a member of our support team through our community site. Thank you for your attention. |
elyzabethv
11K Messages
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144.9K Points
9 months ago
Hello,
This is actually a valid email. For some reason, auto-renew was not turned on for this domain. I have turned it on now, so no further action needs to be taken.
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