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3 Messages

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90 Points

Sunday, February 26th, 2023 11:31 PM

Incorrect credit card details

​The site tells me that my credit card details are incorrect.  I have entered them correctly, and don't want my website to close!​

543 Messages

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5.7K Points

26 days ago

BILLING AND PAYMENTS NOT ALLOWING NEW CREDIT CARD DETAIL:
If you've tried to update your credit card online, but it won't
authorize, you should check with your bank for the following possibilities.
1. Bank does not allow $1 or $0 transactions
2. Bank does not allow online payments
3. Bank does not allow payments for online services
4. Bank has charge for Homestead Technologies listed as “possibly fraudulent”
5. Bank does not allow charges in US Currency
6. Zip code connected to the card is incorrect. Use the credit card billing address zip code.
Sales: 1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998
Mon-Fri: 6:00am - 5:00pm MST(No DST)
Sat-Sun: Closed

3 Messages

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90 Points

26 days ago

Hmmm... the concerning thing is the English isn't even correct!!!

"The credit card details you entered is incorrect. Please check your card details."

543 Messages

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5.7K Points

@wendy6718​ Call Support: 1-800-710-1998.

3 Messages

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90 Points

@russell5607​ When I call this number, I get a message that it has been disconnected.  I am in Australia.

Brand User

7.9K Messages

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119.1K Points

25 days ago

Hello, 

I would recommend checking with your bank. Most of the time, this error is caused by the bank blocking authorization. 

2 Messages

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70 Points

@elyzabethv​ 

I have a new card and I need to update the information.

Brand User

7.9K Messages

 • 

119.1K Points

Hello, 

Are you experiencing an error when you try to do this?

2 Messages

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70 Points

15 days ago

I’m trying to update my expiration date. 

543 Messages

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5.7K Points

@veronica6066​ Use your account summary.

https://youtu.be/7_lTttPgD8c

543 Messages

 • 

5.7K Points

15 days ago

https://youtu.be/7_lTttPgD8c