48 Messages
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712 Points
IMPORTANT DATA BREACH ALERT!!!!!!!!!!!
Attention everyone. Homestead has seemingly experienced a data breach which includes our account names and our credit card numbers. I got an email this morning telling me that Homestead was unable to charge my credit card and my account is suspended and that if I do not remedy this within the next 30 days my account would be closed. They had my credit card number and my account name. I checked my account and saw that my payment was debited successfully on October 10th. I called into the billing department and spoke with a gentleman who confirmed that the email was not legitimate and was, in fact a phishing attempt. If you get this email do not click on any links. Also, I would suggest calling in to report it to billing support so they realize what a big deal this is. The email will come from the following address: billing@hs-support.homestead-inc.com. I confirmed that this is not a legitimate email address from Homestead.





reyven4754
287 Messages
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3K Points
5 hours ago
Hello,
Thank you for this information, No need to call we are already alert about this and our engineering is now working on it.
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