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1 Message

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70 Points

Friday, February 3rd, 2023 7:00 PM

I cancelled my account on 7/20/2021 I have been continued to be charged all this months

I canceled my account on 7/20/2021. I have been charged all these months and am still being charged. Why was my account not canceled? I called, and I was told it was canceled.  You can check my account has nothing being hosted, and no domain either! I demand I get all those months charged without authorization refunded!

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Brand User

10.7K Messages

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142.4K Points

1 year ago

Hello, 

Unfortunately, I don't see any activity on the account at the time you indicated. The last phone call was from May 2021, when you reactivated your account. Please call 1-800-710-1998 so they can look at the phone logs to look into this further. 

23 Messages

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334 Points

1 year ago

This is happening to me as well - very annoying