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6 Messages

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130 Points

Wednesday, June 12th, 2024 1:21 AM

How to change billing frequency

I'm being charged monthly but would rather pay once a year, if we continue with Homestead.  How do I change that?

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1.5K Messages

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15.2K Points

1 month ago

Review: ACCT BILLING:
https://community.homestead.com/conversations/account-billing/account-view-billing/5f2a9b3458180958845e27fe

Call support for HELP.
Hours of Operation for Live Support: Mon-Fri: 6a - 5p MST (No DST)
Sales: 1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998

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Sat-Sun: Closed

6 Messages

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130 Points

@russell5607​ That doesn't answer my question.  I know how to view my billing info.  I'm asking how to change the frequency of being charged.  WIX charges less per month on an annual frequency.

1.5K Messages

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15.2K Points

@darrell8791​ Try this:

UPDATE CR CARD INFORMATION:
https://community.homestead.com/conversations/account-billing/account-update-card-on-file/5f2a9b1458180958845a2121

BILLING MAINTENANCE:
https://community.homestead.com/homestead/topics/update-card-on-file

25 Messages

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414 Points

I have annual billing but would like to go to monthly. I see no option. 

6 Messages

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130 Points

@russell5607​ where on those links does it tell me how to change from monthly to annual payment? 

1.5K Messages

 • 

15.2K Points

@darrell8791​ Call support for HELP.
Hours of Operation for Live Support: Mon-Fri: 6a - 5p MST (No DST)
Sales: 1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998
FREE SEO Consultation: 1-888-412-9962
Sat-Sun: Closed

Brand User

10.9K Messages

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143.9K Points

1 month ago

Hello, 

I can make this change for you. Your new annual pricing would be $188.90/year. Do you want me to make that change?

6 Messages

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130 Points

@elyzabethv​ yes please

Brand User

10.9K Messages

 • 

143.9K Points

Okay, that change has been made. 

6 Messages

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130 Points

@elyzabethv​ thank you