C

5 Messages

 • 

112 Points

Tuesday, June 7th, 2022 8:04 PM

How do I downgrade my account?

I just need the standard website builder version not the business anymore.  There seems to be no way to go backwards but cancel all services and start over?  That can't be right

This conversation is no longer open for comments or replies and is no longer visible to community members.

Brand User

1K Messages

 • 

30K Points

2 years ago

I have downgraded from Business to our Starter Package. Please let us know if you need assistance with anything else!

5 Messages

 • 

112 Points

@todd_h​ How though?  The only options I can find are upgrading more, or cancelling all services?

Brand User

1K Messages

 • 

30K Points

Unfortunately it requires contacting support to change packages, but you can always remove addons from your Account Summary page. 

5 Messages

 • 

112 Points

@todd_h​ Ok thanks

11 Messages

 • 

366 Points

@todd_h​ What is the telephone number to support if I MIGHT be interested in changing my account/business package? Also, is it possible to make the Homestead contact information (telephone number, email address) a little more visible?

(edited)

5 Messages

 • 

112 Points

1-800-710-1998, they moved mine down to the 10 bucks a month no problem